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Coronavirus (COVID-19)

This information is correct as of 12 April 2021

Changes to guidance for maternity scans and antenatal appointments at St Michael's Hospital, Ashcombe Birth Centre (Weston) and in maternity community settings.

We have made changes to our guidance for partners attending maternity scans and antenatal appointments, including antenatal appointments in the community, from Monday 12 April 2021.

From 12 April 2021 women are able to attend all maternity scans and antenatal appointments with one non-symptomatic adult from the same household or support bubble (ideally the birth partner) but you must follow the instructions below. For appointments at our day assessment units at St Michael's Hospital and Ashcombe Birth Centre, please continue to attend these appointments on your own to allow for social distancing. Please do not attend an appointment with any children.

If you are an accompanying partner coming to St Michael's Hospital in Bristol you must wait outside of the hospital until you are called in (this is to ensure adequate social distancing in the waiting areas).

In Ashcombe Birth Centre at Weston General Hospital you can come into Ashcombe and wait with your partner in the waiting area on the unit.

  • You and your partner will both need to wear a surgical face mask (with the exception of those who are exempt) in our hospitals at all times. These are available as you enter the building. Guidance around face mask exemptions is available on the Government website. Please notify us on attendance if you are exempt from wearing a face mask. The Trust will endeavour to make reasonable adjustments for you, if appropriate.
  • You must also use the hand gel at all entrances and exits.
  • You must not visit in any circumstances if you have a new continuous cough, high temperature or have a loss/change in your normal sense of smell or taste. For more information and guidance on coronavirus, please visit nhs.uk/coronavirus.
  • We advise that you and your partner ideally do a lateral flow test prior to the appointment so you can demonstrate you do not have COVID-19. These are available free. See the NHS website for information about regular rapid coronavirus tests if you do not have symptoms.

Full details of our maternity guidance can be found via the following links:

 

Changes to visiting guidance for adult inpatients

We have made changes to our visiting guidance for adult inpatients from 6 April 2021. All other visiting guidance, including maternity visiting, remains unchanged.

Full details of the visiting guidance for our hospitals in Bristol and Weston can be found via the following links:

Please note that where visiting is permitted all visitors must wear a surgical face mask at all times, unless they are exempt from doing so. Guidance around exemptions is available on the Government website.

Please notify us on attendance if you are exempt from wearing a face mask. The Trust will endeavour to make reasonable adjustments for you, if appropriate.

We will continue to keep our visiting guidance under careful review. We want to thank all our patients and visitors for your continued support and understanding.

Outpatient appointments (not including maternity)

What to do if you have a hospital appointment at any of our hospitals:

Please continue to attend your hospital appointments unless you are advised otherwise. You don’t need to call to check that a booked appointment is going ahead. We will be in touch if anything changes with your care.

However, please be aware of the following information ahead of your appointment:

  • Please come to your appointment alone unless you need a carer or require emotional support.
  • Please arrive no earlier than 15 minutes before your appointment.
  • Less seating capacity means you may be asked to wait outside or in your car.
  • Please leave the building promptly after your appointment.

People are also asked to ‘Think Hands, Face, Space’ when you are with us by washing your hands regularly, wearing a surgical mask (with the exception of those who are exempt) in the hospital at all times, and keeping 2 metres’ space between you and others.

Guidance around face mask exemptions is available on the Government website. Please notify us on attendance if you are exempt from wearing a face mask. The Trust will endeavour to make reasonable adjustments for you, if appropriate.

You must not visit in any circumstances if you have a new continuous cough, high temperature or have a loss/change in your normal sense of smell or taste. For more information and guidance on coronavirus, please visit www.nhs.uk/coronavirus.

Share your experiences of our services during COVID-19

We want to hear your experiences of our services during COVID-19. We hope your experience has continued to be a positive one, but if you have ideas about how we could do things better, please let us know by completing this short survey: https://www.surveymonkey.co.uk/r/VWQW25M

Share a message with your loved one in hospital

We know it is important for our patients to keep in contact with family and friends and we will support them where possible to make use of any telephone or video calls so they can keep in contact with their loved ones.

But it is also important that we look at other ways we can help people keep in touch and we have a Message to My Loved One service which gives people a chance to try something a bit different to the normal routine methods of communication at a distance.

The new Message to My Loved One service is being run by UHBW’s patient experience team with the support of Trust Voluntary Services and allows people to send in messages via email or a dedicated phone line, which will then be printed and delivered to patients.

Messages received by 11am each day, Monday to Friday, will be delivered that day to inpatients in our hospitals.

The Trust is also offering the chance for people to drop off small gifts, letters or essential personal items from 10.30am to 12.30pm, Monday to Friday, which members of the team can pass on. We aim to deliver the items to the wards as soon as possible from them being delivered, but it may be not be the same day.

If you would like to send a message to a loved one in hospital please email messagetomylovedone@uhbw.nhs.uk  or call 0117 342 1561 for Bristol hospital sites or 01934 881394 for Weston General Hospital.

If you would like to drop off a small gift, letter or essential personal items for a loved one in hospitals, please follow the following guidance:

  • Small, essential items only.
  • No food, drink, flowers or valuables.
  • Please place items in a sealed bag clearly labelled with the patient's name and ward. If the ward is not known then please include date of birth or home address.
  • We aim to deliver items to the wards as soon as possible from them being delivered, but it may not be the same day.

Items can be dropped off from 10.30am to 12.30pm Monday to Friday at the Patient Possessions Drop-off point in the main entrance of the Bristol Royal Infirmary and to the main reception desk at Weston General Hospital.