Tell us about your experience

Tell us about your experience

You can tell us about your hospital experience in the following ways:

Friends and Family Test

Let us know how we did by completing our Friends and Family Test survey. You can rate your overall hospital experience quickly and easily.

Patient Advice and Liaison Service (PALS) and Complaints

Our PALS and Complaints team is here to help with any concerns or feedback you have.

You can contact the team by filling out the online PALS and Complaints form or by using the details below:

Bristol

Phone: 0117 342 1050

Email: PALSandComplaints@uhbw.nhs.uk

Write: PALS and Complaints team, Bristol Royal Infirmary, Upper Maudlin Street, BS2 8HW.

Find out more about the team.

Weston

Phone: 01934 647 216

Email: PALSWeston@uhbw.nhs.uk

Write: PALS and Complaints team, Grange Road, Uphill, Weston-super-Mare, BS23 4TQ

Find out more about the team.

Healthwatch

Healthwatch Bristol, Healthwatch North Somerset and Healthwatch South Gloucestershire also want to hear about your experiences. They make sure NHS leaders and other decision makers listen to your feedback and improve standards of care. Healthwatch also helps people find reliable and trustworthy information and advice.