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UHBW NHS

I’m ill what should I do?

Last updated: 01/04/2020

Coronavirus COVID-19

Our emergency departments are always here for you and your family when you need urgent critical care.

Emergency departments deal with genuine life-threatening emergencies, such as:

If you need urgent medical attention but it's not a life-threatening situation, you could be seen and treated faster at a number of different services available across the region:

  • NHS 111 can help if you have an urgent medical problem and you're not sure what to do. You can either call 111 and speak to a trained adviser or answer questions about your main symptoms online at 111.nhs.uk.
  • Minor Injuries Units (MIUs) are there to help with injuries that need attention urgently but are not critical or life-threatening such as cuts, broken bones, sprains and minor burns. They treat children as well as adults. They're in convenient places and you can be seen much more quickly than at an emergency department. Please find your nearest MIU.
  • Walk-in centres offer fast and convenient access to health advice, information and first aid. You can walk in seven days a week. Please find your nearest walk-in centre.
  • Your local pharmacy can provide confidential, expert advice and treatment for a range of common conditions and will be able to help you decide if you need to see a GP or other health service. Please find your nearest pharmacy.
  • Your local GP practice can help with non-urgent illnesses or injuries that won't go away. They provide a range of services by appointment including medical advice, examinations and prescriptions, and using a GP can save time as they know your medical history. Please find your nearest GP practice.