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Improvements completed for BRI emergency department (ED) waiting room and reception

Last updated: 01/04/2022

We’re delighted to share that we’ve completed the improvement works which have been under way in the emergency department (ED) at the Bristol Royal Infirmary (BRI).

The improvements are designed to improve the experience for patients attending the ED and include:

  • Additional clinical capacity for our fast flow area of ED, where non-life threatening conditions are treated, as well as refurbishments to some of the existing rooms, and new clinical equipment.
  • An increase in the size of our waiting room, including more socially distanced seating, to improve the experience for patients waiting to be seen.
  • A refurbished reception area, including a new intercom system to improve patient experience when booking in to the department.

Thank you to patients and staff for your patience and understanding whilst the work was under way.