University Hospitals Bristol and Weston NHS Foundation Trust logo

UHBW NHS

Digital Services information

University Hospitals Bristol and Weston NHS Foundation Trust's Digital Services Department provides digital and IM&T support and services to approximately 13,000 staff across three major sites in Bristol city centre, south Bristol and Weston. 

Our support services are designed using ITIL® methodologies and projects are managed in accordance with PRINCE2. Digital Services is a multi-discipline department consisting of over 360 employees with a range of teams; please see our organisational structure for further information.

Assets 2021/2022 +

Asset Type Current Vendor

Quantity of Asset

PCs Dell/Lenovo 7,804
Laptops Dell/Lenovo 4,874
Handheld devices CDW 1,329
Printers Misco 1,590
Multi-Function Devices Konica Minolta 318
     
Wireless Access Points CISCO/Aerohive 1,700
Network Points Hellermann Tyton 22,000
Desktop telephones CISCO/Incom 4,570
Mobile Phones Vodafone 930
Pagers PageOne 174
Bleeps Multitone 1,387
     
Datacentre In-house 4

Budgets 2021/2022 +

Department Team Class Funded Posts (WTE) Bands Budget
B2 B3 B4 B5 B6 B7 B8a B8b B8c B8d B9

Informatics

 
 
 
 
 

BI Analysts PAY 15.73       2.00 5.00 8.73           £762,825.87
BI Systems PAY 8.00       1.00 4.00 3.00           £374,678.00
Systems Development PAY 11.00       1.00 9.00 1.00           £489,419.50
Clinical Coding PAY 39.10 0.50 2.00 14.00 17.60 5.00             £1,316,686.00
Health Records PAY 117.51 94.64 13.87 4.00 4.00   1.00           £2,883,642.40
Total PAY 191.34 95.14 15.87 18.00 25.60 23.00 13.73 0.00 0.00 0.00 0.00 0.00 £5,827,251.76

Department Team Class Funded Posts (WTE) Bands Budget
B2 B3 B4 B5 B6 B7 B8a B8b B8c B8d B9

Programme Delivery

 
 
 
 
 
 

Clinical Informatics PAY 4.20           4.20           £225,962.10
Clinical Systems PAY 23.00       14.00 2.80 6.20           £953,709.90
Digital Training PAY 6.00       5.00 1.00             £221,481.00
Digital Transformation PAY 4.00       3.00 1.00             £150,676.00
PMO PAY 4.00     1.00 2.00   1.00           £153,754.50
Programmes PAY 6.00           6.00           £322,803.00
Total Pay 47.20 0.00 0.00 1.00 24.00 4.80 17.40 0.00 0.00 0.00 0.00 0.00 £2,028,386.50

Department Team Class Funded Posts (WTE) Bands Budget
B2 B3 B4 B5 B6 B7 B8a B8b B8c B8d B9

Technology

 
 
 
 
 
 
 
 
 
 
 

CCIS PAY 3.60         2.60 1.00           £169,418.60
CSSO PAY 14.00   3.00 8.00 1.00 1.00 1.00           £444,073.00
Cyber Security PAY 1.00           1.00           £53,800.50
Desktop Support PAY 18.00     2.00 13.00 2.00 1.00           £661,268.00
Network PAY 7.00         6.00 1.00           £320,611.50
Problem Team PAY 4.00       3.00 1.00             £150,676.00
Service Desk PAY 16.00   11.00 3.00   1.00 1.00           £468,817.50
Systems Infrastructure PAY 9.00         3.00 6.00           £456,208.50
Switchboard PAY 21.25   19.25 1.00 1.00               £559,979.13
Telecomms PAY 5.00     2.00   2.00 1.00           £201,035.50
Testing Assurance PAY 4.00     3.00     1.00           £141,247.50
Total PAY 102.85 0.00 33.25 19.00 18.00 18.60 14.00 0.00 0.00 0.00 0.00 0.00 £3,627,135.73

Department Team Class Funded Posts (WTE) Bands Budget
B2 B3 B4 B5 B6 B7 B8a B8b B8c B8d B9

Management


 
 
 
 
 
 

Service Managers PAY 21.00             16.00 1.00 2.00 1.00 1.00 £1,497,551.50
General Management NON-PAY                         £4,829,559.00
  PAY 2.00     1.00 1.00               £64,551.50
  TOTAL                         £6,391,662.00
Sub Total NON-PAY                         £4,829,559.00
  PAY 23 0.00 0.00 1.00 1.00 0.00 0.00 16.00 1.00 2.00 1.00 1.00 £1,562,103.00
Total                           £6,391,662.00

Digital Services Class Funded Posts (WTE) Bands Budget
B2 B3 B4 B5 B6 B7 B8a B8b B8c B8d B9

Grand total 

NON-PAY                         £4,829,559.00
PAY 364.39 95.14 49.12 39 68.6 46.4 45.13 16 1 2 1 1 £13,044,876.99
TOTAL                         £17,874,435.99

Digital Services leadership team +

Steve Gray Chief Information Officer (CIO)
Mike Ledbury Digital Convergence Programme Director
Chris Berrington Chief Technology Officer (CTO)
Paul Faulkner Head of Informatics
Simon Walrond Digital Services General Manager

Email: DigitalServicesAdmin@uhbw.nhs.uk 

Capital +

Digital Services Capital Allocation

2021/2022

Total 21/22

£11,258,123

Digital Services Other Schemes

Scheme

Full Year Allocation

Trustwide Pc Replacement 21-22

£1,485,000

Total

£1,485,000

Digital Services Strategy

Scheme

Full Year Allocation

Server Upgrade And Refresh

£141,441

Microsoft 365 Deployment

£37,767

Consultancy & Surveys

£80,954

Professional Training Services

£31,412

In House Storage

£8,055

Medway Pds

£7,250

Gde

£1,369,568

Server Recharges

£310,718

Electronic Patient Record(Epr)

£74,328

Cyber Security Resilience

£140,000

Server Upgrade & Refresh 20/21

£46,160

Network Upgrade &Refresh 20/21

£599,246

New Devices & Mobility 20/21

£404,198

Computer Room 2 Replacement

£285,914

Server Upgrade&Refresh 21-22

£1,291,000

Network Upgrade&Refresh 21-22

£579,000

New Devices & Mobility 21-22

£200,000

Total

£5,607,011

Digital Services Weston

Scheme

Full Year Allocation

Weston IM&T Infrastructure

£3,775,100

Total

£3,775,100

Op Cap - Digital Services

Scheme

Full Year Allocation

Bid 255 - Notification System

£18,443

A&A System-wide IT Solution

£221,510

THQ Conference Room Av

£2,888

Patient Entertainment

£148,171

Total

£391,012

Clinical systems +

Corporate Clinical System

Supplier

Software/System

Annual Spend (excl VAT)

Expiry date for the trust’s contracts with the supplier

Electronic patient record

System C

CareFlow

£774,322.00

Aug-24

Patient administration system

System C

Careflow

Included in above total

Aug-24

Electronic prescribing and medicines administration

System C

CareFlow Medicines Management

Included in above total

Aug-24

Maternity information system

System C

CareFlow Maternity

Included in above total

Aug-24

Diagnostic imaging information system

HSS

CRIS

£49,000.00

May-22

Picture Archive Communication System

Insignia

InSight PACS

£119,307.00

Jun-25

Electronic document management system

Kainos

Evolve

£107,078.00

Mar-23

Laboratory information management system

ClyniSys

WinPath

£289,425.00

Jan-24

Order Communications System

ClyniSys

Integrated Clinical Environment

£91,041.00

Aug-20

Digital Dictation

BigHand

BigHand Workflow

£167,389.00

Dec-22

Critical Care Information Systems

Phillips

IntelliSpace Critical Care and Anaesthesia £32,095.00 Feb-27

Cyber security +

University Hospital Bristol and Weston NHS Foundation Trust can neither confirm nor deny whether information is held under section 31(3) of the FOIA. The full wording of section 31 can be found here: http://www.legislation.gov.uk/ukpga/2000/36/section/31 

S31(3) of the FOIA allows a public authority to neither confirm nor deny whether it holds information where such confirmation would be likely to prejudice any of the matters outlined in section 31(1). This includes information the disclosure of which would or would be likely to prejudice the prevention or detection of crime.

As section 31(3) is a qualified exemption, it is subject to a public interest test for determining whether the public interest lies in confirming whether the information is held or not.

Factors in favour of confirming or denying the information is held

The Trust considers that to confirm or deny whether the requested information is held would indicate the prevalence of cyber-attacks against the Trust’s digital infrastructure and would reveal details about the Trust’s information security systems. The Trust recognises that answering the request would promote openness and transparency with regards to the Trust’s digital security.

Factors in favour of neither confirming nor denying the information is held

Cyber-attacks, which may amount to criminal offences for example under the Computer Misuse Act 1990 or the Data Protection Act 1998, are rated as a Tier 1 threat by the UK Government. The Trust like any organisation may be subject to cyber-attacks and, since it holds large amounts of sensitive, personal and confidential information, maintaining the security of this information is extremely important.

In this context, the Trust considers that confirming or denying whether the requested information is held would provide information about the Trust’s information security systems and its resilience to cyber-attacks. There is a very strong public interest in preventing the Trust’s information systems from being subject to cyber-attacks. Confirming or denying the type of information requested would be likely to prejudice the prevention of cybercrime, and this is not in the public interest.

Balancing the public interest factors

The Trust has considered that if it were to confirm or deny whether it holds the requested information, it would enable potential cyber attackers to ascertain how and to what extent the Trust is able to detect and deal with digital security attacks. The Trust’s position is that complying with the duty to confirm or deny whether the information is held would be likely to prejudice the prevention or detection of crime, as the information would assist those who want to attack the Trust’s digital systems. Disclosure of the information would assist a hacker in gaining valuable information as to the nature of the Trust’s systems, defences and possible vulnerabilities. This information would enter the public domain and set a precedent for other similar requests which would, in principle, result in the Trust being in a position where it would be more difficult to refuse information in similar requests. To confirm or deny whether the information is held is likely to enable hackers to obtain information in mosaic form combined with other information to enable hackers to gain greater insight than they would ordinarily have, which would facilitate the commissioning of crime such as hacking itself and also fraud. This would impact on the Trust’s operations including its front-line services. The prejudice in complying with section 1(1)(a) FOIA is real and significant as to confirm or deny would allow valuable insight into the perceived strengths and weaknesses of the Trust’s digital systems.

Digital Services department structure by Band 2021/2022 +

Taylorfitch